Frequently asked questions

Place a custom order.


Its simple, once you check out our products and know what you would like. Email us your order and we will email you back to finalize your request. For more information please visit our Special Orders page.




Are your products Gluten-Free?


Most of our chocolate is Gluten free. However the chocolate is prepared in the same facitlity as pastry products. If you are highly senstive to gluten, this may cause a reaction. All of our Macarons are gluten free unless staded other wise.




General Care and Instructions for Bonbons


Bonbon's can be kept at room temperature, but we recommend for best results to be refrigerated. Consume your chocolates within 3-4 weeks of delivery. Bonbons can be alternately be frozen for up to 8 weeks. If you will be storing them in the refrigerator, please allow approximately 10 minutes to reach room tempurture or 30 minutues if coming from the freezer before enjoying.




Do your products contain Nuts?


Bonbons that contain nuts will be marked. Nuts are not part of all of our products but trace amounts of nuts or nut oils can be in any of our products. We recomended those with a nut allergy refrain from eating our products. All of our Macarons are made with almond flour.




Do the products contain Dairy?


Yes. Most of the fillings in our bonbons and macarons contain cream and/or butter.




Shipping, Delivery, Pickup, & Refunds.


We ship Mon-Wed only using USPS. Provide local delivery to select locations. Two pickup locations; Rockwall & Rowlett, Texas. If you have a question on a refund please contact Amanda at Amanda@cocoasisters.net Please visit our Shipping Policy page for more information. If you have additional questions please contact us.




General Care and Instructions for Macarons


For best results, our products should be refrigerated upon arrival and consumed within 5-7 days od delivery. They can alternately be frozen upon arrival for 4 weeks. If you will be storing them in refrigerator, allow approximately 10 minutes to reach room tempurture or 30 minutues if coming from the freezer before enjoying.




Location


We don't have a remote location, we rent a commerical kitchen and provide two pickup locations, in Rockwall and Rowlett, Texas.





If you have any additional questions we would love to hear from you. 
Contact Us.